Data deletion request

Cargo Panic

Data deletion / Veri silme

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DLRsofthttps://dlrsoft.com[email protected]

Cargo Panic Data Deletion Request

Developer: DLRsoft
App: Cargo Panic
Website: https://dlrsoft.com
Contact: [email protected]

This page explains how Cargo Panic users can request deletion of eligible account-related data and associated game data.

Cargo Panic may use Google Play Games and Firebase services for optional features such as player identity, leaderboards, achievements, cloud progress, player profiles, and online tournament features.

1. How to Request Account and Data Deletion

To request deletion of your Cargo Panic account-related data and associated game data, send an email to:

[email protected]

Use the subject line:

Cargo Panic Data Deletion Request

Please include as much of the following information as possible:

  • Your Google Play Games display name, if applicable
  • Your in-game player or profile name, if applicable
  • Your approximate last date of playing Cargo Panic
  • A statement confirming that you want your eligible Cargo Panic account-related data and associated game data deleted
Do not send passwords, payment card details, authentication codes, or other sensitive credentials.

DLRsoft may request limited additional information if reasonably necessary to verify the request and locate the relevant Cargo Panic records.

2. Data That May Be Deleted

After a valid deletion request has been verified, DLRsoft will delete or anonymize eligible Cargo Panic account-related or game-related information under its control where technically applicable.

This may include:

  • Firebase Authentication records associated with Cargo Panic
  • Firebase or Firestore player profile information
  • Cargo Panic cloud progress stored through supported Firebase systems
  • Online tournament records associated with the relevant player profile
  • Public player profile information stored by Cargo Panic for online features
  • Other eligible Cargo Panic game records linked to the relevant account or identifier

3. Local Challenge and Nearby Connections

Cargo Panic Local Challenge uses Google's Nearby Connections technology to exchange gameplay information directly between nearby devices during a local multiplayer session.

This may include match data, game state, scores, player information, and selected avatar or profile representation needed for the local session.

DLRsoft does not operate a separate permanent server archive specifically for Nearby Local Challenge payloads exchanged directly between participating devices.

4. Data Managed by Google

Some information is processed or controlled directly by Google services and may not be deletable by DLRsoft.

This may include:

  • Google Account information
  • Google Play Games profile information
  • Google Play Games achievements
  • Google Play Games leaderboard records
  • Google Play purchase history
  • Google Play payment records
  • Google AdMob advertising information
  • Advertising or privacy information managed by Google
  • Other information controlled directly by Google services

Users may manage applicable Google data through their Google Account, Google Play, Google Play Games, advertising, and privacy settings.

5. In-App Purchases

Deleting Cargo Panic account-related or game-related information does not automatically:

  • Cancel purchases
  • Issue refunds
  • Delete Google Play purchase history
  • Remove records maintained by Google for payment, accounting, fraud prevention, or legal purposes

Permanent purchases and entitlements are processed through Google Play Billing.

Consumable products, including coin packages, may not be restorable after they have been consumed.

6. Partial Data Deletion

Users may request deletion of certain eligible Cargo Panic game-related information without requesting deletion of all account-related records.

To make a partial deletion request, send an email to:

[email protected]

Use the subject line:

Cargo Panic Partial Data Deletion Request

Describe the information you would like deleted.

DLRsoft will determine which requested information can be deleted based on the data available, technical requirements, security requirements, and applicable legal obligations.

7. Processing Time

DLRsoft aims to process valid account or data deletion requests within 30 days after receiving sufficient information to verify and process the request.

If additional information is required to locate or verify the relevant records, processing may begin after that information has been received.

8. Information That May Be Retained

Limited information may be retained where reasonably necessary for:

  • Legal obligations
  • Security
  • Fraud and abuse prevention
  • Purchase verification
  • Accounting or financial record requirements
  • Dispute resolution
  • Enforcement of platform rules
  • Compliance with applicable law or Google Play requirements

Where possible, retained information will be limited to what is necessary for the applicable purpose.

9. Effect of Account Deletion

Deleting Cargo Panic account-related data may cause permanent loss of eligible cloud progress, tournament data, player profile information, or other online game records.

Locally stored game information may remain on the user's device until the application's local data is cleared or the application is removed, depending on the type of local data involved.

Google-managed records remain subject to Google's own policies and privacy controls.

10. Contact

For account deletion, partial data deletion, or other privacy-related requests:

DLRsoft
Website: https://dlrsoft.com
Email: [email protected]

DLRsoft privacy document.